Privacy Policy

 

Last Updated: 19/08/2025

1. Introduction

Welcome to SKILLD (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.theskilld.com and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the site.

2. Information We Collect

We collect the following categories of personal data:

  • Personal Identifiers: Name, email address, phone number, and physical address that you provide when registering for a course, contacting support, or signing up for our newsletter.
  • Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, device information, and pages you visited on our site. This is collected automatically through cookies and similar technologies.

We do not collect any sensitive personal data (as defined under Indian law, such as passwords, financial information, health data, biometric data, etc.) through our website for general operations.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: To process your course registrations, manage your account, and provide customer support.
  • To Communicate: To send you administrative information, updates, security alerts, and support messages.
  • Marketing: To send you promotional communications about our courses, offers, and events, where you have consented to receive such messages.
  • Analytics and Improvement: To analyze trends, administer the site, track users’ movements, and gather demographic information to improve our website and services.
  • Security: To protect our website, our business, and our users from fraud, security threats, and other malicious activities.

We do not use your personal data for automated decision-making, including profiling.

4. Legal Basis for Processing (Under Indian Law)

We process your personal data based on the following grounds:

  • Consent: For sending marketing communications.
  • Contractual Necessity: To fulfill our obligations to you when you register for a course.
  • Legitimate Interests: For website analytics, security, and improvement of our services, where such interests are not overridden by your data protection rights.

5. Data Storage and Security

  • Storage: Your data is stored on secure servers provided by reputable third-party cloud service providers.
  • Retention: We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including to meet legal and regulatory requirements. We have set a general retention period of two (2) years from your last interaction with us, after which data will be securely anonymized or deleted.
  • Security Measures: We implement appropriate technical and organizational measures to protect your data, including:
    • Encryption of data in transit (SSL/TLS).
    • Strict access controls limiting who in our organization can access your data.
    • Use of firewalls and other network security systems.

6. Data Sharing and Disclosure

We may share your information with third parties only in the following ways:

  • Service Providers: We engage trusted third-party companies and individuals to facilitate our services (e.g., cloud hosting, payment processing, email delivery, analytics). These third parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred.

International Data Transfers: Your data may be transferred to and processed in countries other than India, where our third-party service providers are located. We will ensure such transfers are subject to appropriate safeguards as required by Indian law to ensure the protection of your data.

7. Your Rights and Choices

Under Indian law, you have the following rights regarding your personal data:

  • Access and Correction: You can request access to and a copy of the personal data we hold about you. You can also request that we correct any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data.
  • Withdrawal of Consent: Where we rely on your consent to process your data (e.g., for marketing), you can withdraw your consent at any time.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any marketing email we send you or by contacting us directly.

To exercise any of these rights, please contact us at theskilld@gmail.com. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

  • Types of Cookies: We use both session (temporary) and persistent (saved) cookies. We use them for essential functionality, analytics, and performance.
  • Cookie Control: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

9. Grievance Officer

We have appointed a Grievance Officer to address any concerns or grievances you may have regarding the processing of your personal data or a breach of this policy.

You may contact our Grievance Officer at:
Email: theskilld@gmail.com. 

We will resolve any grievances in accordance with the provisions of Indian law.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

 

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